Categories
Recommendation Travels

Did I upset you? Unwanted telephone calls.


Am I sorry that I upset you?

No I’m not, if you were the man who telephoned me from Weatherseal, the British double glazing, replacement window company.

I am fed-up to the teeth with unwanted telephone calls, offering me free holidays, phones, loans, replacement kitchens, insurance, or “Do I mind if I answer a couple of questions?”.

If I want something, I will go on-line, go on the internet, or I will go to the shops. Thank you.

        Ring. Ring. Ring. “Can I speak to Mr Holt please?”

If I hear an Indian accent, I can feel the hairs starting to stand-up on the back of my neck. I know it is a call center in India wanting to sell me something.

        “What are you selling?” I ask.

        “Oh nothing sir. Can I ask you some questions? Do you have a mortgage?”

That is it.

        “No I do not have a mortgage, I am 95, and paid it off years ago. But I tell you what, I have some money
         to spare, would you like a loan from me, I will only charge you 4% APR, instead of your 16% , and ……….”

The phone goes silent, as my reply is not on their script. They are stumped. NLPers? Pattern interrupt.

Or I will reply :-

        “Do you give loans to bankrupt people?”

I just asked a question, there is no need for them to put the phone down on me.

But Mr Weatherseal Windows, why does your company keep interrupting my day? On your Weatherseal computer database, you can see that we have had windows installed only a few years ago, and because of that, why should I want to have them replaced again?

If I did know people in the rest of the flats here in Norbiton Hall, (click to read about), why should I recommend you, a company that keeps calling me up, intruding into my personal space.

All I said to you was :-

        “We have your windows already thank you, but I might be interested in a conservatory.”

to which you replied :-

        “We do conservatories.”

I could tell from the tone of your voice you were suddenly interested in me.

        “Yes I know, but we are on the second floor.”

There was no need to say back to me, “Ha. Ha. Very funny”, and put the phone down on me. I do want a conservatory installed, but not here.

Norbiton Hall, Kingston upon Thames from the rear.

So Mr Weatherseal Windows, you lost yourself a potential sale.

Then we get the silent calls. No-one on the other end. I end up shouting down the phone, but no-one hears me except for the neighbours and the shoppers across the road.

Yes for those of you who have similar problems, there is a service here in the UK called the Telephone Preference Service (TPS) (click to visit web page). This is an opt out service or register. It is a legal requirement that all organisations (including charities, voluntary organisations and political parties) do not make cold calls to numbers registered on the TPS unless they have your consent to do so.

But they still keep coming. Perhaps the call centers in India do not know about it, or even know where Britain is.

So Mr Weatherseal Windows and the many cold callers who interrupt my day and evenings, I am going to have fun with you. Please don’t put the telephone down, as I do know you have a job to do, and my fun may be a waste of time to you, but then, so is your call to me.

Oh yes Mr Weatherseal Windows, do you install the conservatories in Malaysia?

Still you continue, see the article – Weatherseal Windows, do you think I am stupid?

Categories
NLP Travels

A Hospital Visit – Time Distortion


I had to go to my local hospital here in Kingston upon Thames, (see some views), a very large place and expanding all the time.

Part of Kingston upon Thames hospital, Main Entrance 
Part of Kingston upon Thames hospital, Main Entrance

I suppose I am becoming like an old vintage wine, I need to be turned, or like an old car, I need attention and some of my parts, oiled and overhauled, with tenderness, love and affection.

I collected a numbered ticket – 78, so that I knew when it would be my turn to be seen, and sat in a waiting area, watching the other patients and members of staff. There seemed to be a representative from nearly every country in the world there, from the Far East, South East Asia, Asia, Africa, Europe, but I did not hear an American accent.

Britain does seem to be less British and more world with every day that passes. As I walk around the shops, I hear so many languages, Polish, Pakistani, Korean, so many I have no idea where they are from. The shop assistants have a foreign accent, waiters and waitresses in the restaurants seem to be there to learn English.

Today a Government report by a House of Lords Committee chaired by Lord Wakeham on recent mass immigration into Britain concluded that there has been little or no positive impact on the living standards of the existing population, and suggests an “explicit and reasoned” limit should be set for net immigration from outside the EU.

It seems that there is a figure of nearly 200,000 net immigrants into Britain each year, that is those seeking to live in Britain, and those leaving, yes, the Brits leave the shores of the UK to become immigrants to other countries. A figure of 200,000 would make a very large town every year, and those are only the “official” figures, it does not take into consideration the illegal immigrants plus their families.

I sat there, watching the second hand of a clock going what seemed to be backwards, time was going so slow, just like standing in a queue in a bank, time just stops. My ticket number 78 was a long time away.

Patient number 60 gets ready to be seen in Kingston Hospital
Patient number 60 gets ready to be seen in Kingston Hospital

I then began to remember great times, when at a party, when I was a small boy playing, when giving a course. Time just went so fast then. In fact I remember being with a girlfriend, being totally absorbed, then looking at my watch to see that it was not 9pm at night, but mid night.

Where had time gone?

How did time pass so quickly?

It is only our mind that distorts time, makes it go quickly or slowly.

My strongest memory of time going so slow was when I was a student at the Staffordshire College of Commerce in Wednesbury, sitting in a history lesson. The teacher was bad. He did not give me any enthusiasm, he did not light my candle. I sat there watching the second hand of the big clock on the wall facing me, tick, tick, tick away, I can even remember seeing the sight movement of the minute hand. Oh time went so slow waiting for the end of lesson bell.

So sitting there in the waiting area, I got my mind to go back and remember a time where time had been so fast, and that I will keep to myself, and relived that time, seeing everything I saw, hearing everything I heard, and feeling all the good things about that time, all over again. I fully associated myself into that time.

Oops. It is my turn to be seen, ticket 78.

Doesn’t time fly if you are having fun?

Download a desktop timepiece by Maurice Lacroix. Click here.  Download a desktop timepiece by Maurice Lacroix

Categories
Electronics Travels

Norton 360 v Kasperski Internet Security

I have written about may problems with the Internet security, virus and spam software offered by Symantec called Norton 360, of how the software would not stay active, protecting me against virus and spam attacks in previous blogs. See entries My ‘annus mirabilis’, A day of travel , and I hate Computers .

An old friend, Nick Milonakis, a Greek national, A blast from the past , sent me a recommendation for a new software called Kasperski.

I have loaded and used Kasperski internet security now for over a month, and all my troubles with Norton 360 have disappeared. Thank you Nick. I can now go to the airport, get on the WiFi and surf the internet, download my emails.

I had never heard of Kasperski before Nick told me about it. But walking around a local PCWorld shop, I spied a display of the software. On asking an assistant about Kasperski software, he said that in his opinion, and the awards it had received, it was the best on the market. He added that one offering had dropped in popularity, (Mcfee) as they were not keeping-up with protection against new virus and spams, and that Norton 360, seemed to have lost the plot, that they had problems which were not being resolved, whereas, Kasperski were on top.

Why then were PCWorld still promoting Norton’s software on every shelf?

Why were PCWorld offering half price deals on Norton 360?

Perhaps they have a special deal from Norton, giving them more profit.

Perhaps they have a contract to sell so many packs.

Perhaps there is more commission to be earned by the sales people.

Perhaps they know that the general public often do not complain if things do not work.

Perhaps they know that Norton will bring out a replacement in a few months, so the problems will disappear.

Perhaps they know that the vast majority of purchasers will not realise that the software does not protect their computers as the package purports to do.

Perhaps they have buried their head in the sand, hoping the problems of Norton 360 will disappear.

I recommend Kasperski internet software from my own experiences, and you can by it from Amazon, or download it from Kaspersky.

  Buy from Amazon                                  Download from Kaspersky

Categories
Travels

The Fort of Gaziantep

 

On my last trip to Gaziantep in the South of Turkey to give training with Gap Consulting, we flew over the city as we came into land on a clear night. Down below, illuminated in a bright orange light, was the round fortress that once stood guard over Gaziantep from invaders.

To visit the fortress of Gaziantep was not on my timetable, nor in fact any sightseeing trip, but I found that I had a spare day with no training. A Sunday, with nothing to do, so I decided to go for a walk, just around the shops near to my hotel.

It surprised me that even though it was 11am, there were very few shoppers, and very few shops open, so I just walked and walked, taking in the sights, sounds and smells.

hear no evil, speak no evil, see no evil, sit over a cafe in Gaziantep hear no evil, speak no evil, see no evil, sit over a café in Gaziantep

I then noticed the fort in the distance, and aimed myself towards it, keeping track of the landmarks, so that I could find my way back to the hotel.

Turning a corner, there in front of me was the fort, sitting on top of a hill. I could see visitors on the battlements, and walking into the fort through a dark doorway entrance.

The Fortress of Gaziantep
                                                                   The Fortress of Gaziantep

I followed the road around the base of the hill and fort passing a mosque with a beautifully decorated minaret, until I came to the entrance to Gaziantep Fortress. It is obvious that in the near future, visitors will have to pay to gain entrance to the Fort, as they are building a visitor center and ticket booths, rebuilding the entrance, but today it was free.

A mosque with a beautifully decorated minaret at the base of the Fortress of Gaziantep  A beautifully decorated minaret at the base of the Fortress of Gaziantep  A mosque at the base of the Fortress of Gaziantep
                               A mosque with a beautifully decorated minaret at the base of the Fortress of Gaziantep

Perhaps the site of a drawbridge of the Fortress of Gaziantep
                                               Perhaps the site of a drawbridge of the Fortress of Gaziantep

Once passing the yet to be completed visitor entrance to the Fortress, I passed through a stone gateway and over what would have been a drawbridge to climb a steep set of stairs to the doorway into a dark corridor leading up and into the Fort its’ self.

The dark entrance of the Fortress of Gaziantep                            The steep interior climb of the Fortress of Gaziantep
                                               The dark entrance and steep interior climb of the Fortress of Gaziantep

Once into the sunlight within the walls of the Fortress of Gaziantep, it is obvious that there is a lot of restoration work being undertaken, with one area covered by a corrugated steel roof. But there was not much to see, just an empty interior, with  what appears to be the foundations of what would have been buildings.

Views of the interior of the Fortress of Gaziantep                            Views of the interior of the Fortress of Gaziantep
                                                           Views of the interior of the Fortress of Gaziantep

Old guns, from what year I have know idea, were on display, and from the Fort walls, looking sometimes through cuttings/windows in the thick stonework, the views over Gaziantep were spectacular, the flat roofs of the houses and buildings, some of the old historical areas, and the newer buildings, plus the big football ground. I think there was a match on, and Gaziantep lost. The view also showed where some of the pollution was coming from. (click to read previous article).

Views from the walls of the Fortress of Gaziantep                            Views from the walls of the Fortress of Gaziantep
Views from the walls of the Fortress of Gaziantep

The History of Gaziantep Fort

The history of the site may be older than 6,000 years, but the first fortress of Gaziantep, having several towers but none to be seen today, was believed to have been built in the 3rd Century BC by the Romans.

In the 6th Century, the Fortress was repaired and expanded by the Byzantine Emperor Justinian, with more towers added.

Further repairs were undertaken by the Egyptian Sultan Kayitbay (1481), and by Sultan Sulieman in the Ottoman period of 1557. Later additional buildings and towers were added by Melik Sahil Ahmet.

The Fort of Gaziantep has been used for defense, even up to and including Turkey’s War of Independence.

Categories
NLP PhotoReading Travels

Bahrain

Traveling to Bahrain and being in this Kingdom off the East coast of Saudi Arabia was a fantastic experience, but I did not see much of this interesting country.

From the vantage point from the roof of the hotel I was staying and giving the training in, I got an impression of the environment. A modern country, still being developed at a high rate, with a high level of foreign workers. Even the police seemed to be foreign, and I was told not good Arabic speakers.

There were parts of the Kingdom of Bahrain I did not see, and thus are not shown here, and I understand that some of those parts are very, very poor, leading to unrest, which I had never heard of.

    Bahrain is a modern country with new buildings  Bahrain is a modern country with new buildings

Very new, modern buildings are being built, extending out from the city center. This one near to an exhibition center seen on the left of the picture. 

                    Not a hill in sight in Bahrain Not a hill in sight in Bahrain

From the roof of the hotel I could not see one hill, Bahrain seems so flat, but I am assured that there is one hill on the Kingdom island.

                                    Flat roof of Middle Eastern homes Flat roof of Middle Eastern homes

The flat roofs of the houses in sharp contrast to the tiled roofs of the UK, but then there is not much need in Bahrain of inverted “V” roofs due to lake of snow and rain.

                                                            A sand footballpitch in Bahrain A good sand football pitch

                                                                                 Not so good football pitch Not so good pitch

A football pitch near to the hotel, not a blade of grass to be seen. I remember playing a game of football whilst I was based in Saudi Arabia on a similar pitch. It was the most difficult game I have ever played in, I seemed to sink to my knees in the sand as I tried to move or kick the ball, which did not bounce or run as it would on grass. We, an expatriate side, lost the match against a Saudi national side.

Categories
Travels

Earthquake in the UK

I must have drunk too much tea last night before going to bed, as I needed to go to the toilet so many times during the night.

Listening to the radio, BBC Radio Five Live, all night with my little ear piece, I heard the news.

Just before 1am, the UK was hit by an earthquake, at 5.2 on the Richter scale, centered on Market Rasen in county of Lincolnshire in the East of England.

The UK is not susceptible to earthquakes, not laying on any major fault lines or the movements of the tectonic plates. But, about every thirty years, the UK experiences, what in UK terms is considered a major earthquake. The last one occurred 24 years ago, and measured 5.4 on the Richter scale.

Living in Kingston upon Thames, London, I felt nothing, yet on the radio, people from many parts of the UK reported feeling their beds move, windows and doors moaning, houses creaking, dogs barking and birds singing.

The last time I felt the Earth move for me was in Turkey. It was the only time I have experienced an earthquake. Sitting on a high stool, giving an NLP course in Ankara, (click for pictures), the chair began to move from side to side, just for a few seconds.

Last night nothing for me.

Categories
Travels

Back in the UK

Today I can relax after my trip to Bahrain. Actually I was back yesterday, (Sunday), but after a full daze (9am – 6pm) course Saturday and the overnight flight (BA 0124, at 02:10am) back to Heathrow, Sunday was a blur.

So today is catch-up day, post, emails, telephone messages, plus a client to see in Windsor.

Sorry folks if you have missed the daily blog, or my thoughts, but, I did not have internet access in the hotel. Well, OK, I did, but not at £3 an hour, and also by the time I had closed the days course, had a meal, it was time for bed.

Categories
Travels

British Airways flight BA0125

Sitting here on British Airways flight BA0125, from London to Bahrain, we have just finished lunch, and the seat belt sign has just been switch on. It is getting rather bumpy.


Below is Istanbul, to think I was down there only 5 days ago, not considering that I would be back, albeit at 37,000 feet, so soon.


I wonder what those that know me are doing right now. They would not know how close I am.


I know that Asu and Halil, two of my translators are somewhere in those snow covered mountains, skiing, or perhaps trying to. Do they know I am here?


How many people are up in the sky, unaware of the people below them? How many people realise that high above their head, sitting in metal tubes, thousands of people are racing through the sky to go to some far away country?


Oh well, I had better sit back, and watch a film. Another three hours before we land.

Categories
Travels

I lost my mobile phone.

I know I had my mobile phone in the CIP lounge of Turkish Airlines in Ataturk Airport on Monday, but now, I cannot find my phone.

See picture of my watch phone idea, click here.

So those of you that had my Turkish telephone number, you had better delete it as I will not be using that one again. On my next trip I will have to buy another phone and sim card, so I will let you know my new number.

What a silly boy I am.

Categories
Travels

A foggy day in Kingston Town


Today I find myself back in the UK, in my home town of Kingston upon Thames, to another bed, and yes as I woke-up, I had a quick think as to where I was.   (See blog Where am I? Click).

It was 6am in the morning, and nature called. Looking out of the window of my flat in Norbiton Hall, fog had descended in the area, reminding me of my training trip with Gap Consultancy to Gaziantep in the south of Turkey a few weeks previously, where a similar scene presented itself.

Fog over Norbiton Fog already lifting at 8am in Norbiton, Kingston upon Thames.

The difference between Norbiton fog to Gaziantep fog, is that the fog in Norbiton is clouds touching the ground. In Gaxiantep it is pollution from the fossil fuels being burnt for the factories and homes of the area, especially coal.
 
As you drive into the city of Gaziantep on a cold day, you can smell the coal smoke, and getting into the center of the city vision is very much impaired.

I remember as a young boy in the heavily industrial Midlands of the UK, called the Black Country, due the homes factories belching out thick smoke, and on days when the clouds touched the grown, the result was that the smoke and water droplets combined to make a thick soup. So thick there were times when you could not see your hand extended in front of you, and the colour of this smog was yellow.

Gaziantep is in the process of banning the use of fossil fuels like coal which creates this smog, and in the next year will convert to natural gas, as they are laying the gas pipes now in the streets in preparation.

Houses belching coal smoke in Gaziantep Houses belching coal smoke causing smog, seen from Gaziantep Fortress.

                                         Smog descends over Gaziantep, seen from my hotel Smog in Gaziantep

I hope other cities take a similar view to pollution as Gaziantep has, so that the people can enjoy the fresh air and beauty of their home towns.