Monday 7/5/07.
An early morning start, at 4am to catch the 6am Alitalia flight to Milan.
Food on board Alitalia seems always to be a sandwich, a cold drink, (I like the red orange juice), plus a piece of cake and yogurt, all in a green box. A choice of tea or coffee is offered, but weak tea and powdered milk.
There never seems to be any other food available other than the sandwich with a thin sliver of nondescript meat with a spread of cream cheese I think. At least with the no-thrills airlines, like Iceland Express, easyJet and Ryan Air there is a choice, firstly of having food or not, (if you want food you pay for it), plus there is a choice of food available, and served with a smile.
I was determined to take a photograph of this offering to put here on the blog, but for the first time I was told not to use a digital camera whilst in flight, I have not heard of that rule except during take off and landing. Perhaps the flight attendant had had too early a start like me.
Some service people like to make up the rules as they go.
Because of changes in course requirements in Turkey, I decided to change my flight dates. My ticket allowed changes, but only with the airline itself. I rang the airline to be told that there were no available seats for my desired flight, which was one week away. This could be true, and when I asked for flights the same day and the previous day, there were still no seats. I contacted my travel agent, (James at the Flight Center, Kingston), and asked them to check availability. There were seats available on all flights.
The saying if at first you do not succeed try, try again.
This is true with the airline in question. I was told it is always best to try until you get what you wanted.
I waited a couple of hours until the customer service representative would be going home or in a better mood, and tried again.
“Yes sir, that is done. Is there anything else I can help you with?” another helpful assistant replied.
My faith in the airline was restored until I had this sandwich for breakfast.
